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: : Contact Us : :

Customer Service Department: 

Thank you for shopping at, The No.1 Online Flower Shop.'s customer service staffs would like to make your experience with us more enjoyable and convenient. You can send any questions, concerns or suggestions directly to us. We will try our best to get back to you within 24 hours.

If you need to order your bouqet in urgent, or for any questions. Please call our hotline. Our customer service officers will do the best for you.

Overseas Customers : We understand that your internetional call is expensive in your country. Therefore, you may drop us an email, and leave your Telephone Number & Contact Time. Then, we will get back to you shortly.

Office Hour   :    9:00 a.m. - 8:00 p.m. (Mon - Sat) 
Tel. No.   :    (852) 5119 4620
Fax No.   :    (852) 3740 3693
e-Mail   :

: : Contact us via Trouble Ticket System ? : :

Trouble Ticket System is available to all of our members. If you haven't registered yet, click here to register now. You will enjoy the best services we provide.

1. Click on "Member Area" to member login page.
2. Input your e-Mail and Password, which registered with us previously, to login.

3. Click on "Trouble Ticket System" to open a new enquiry.

4. Input the subject and message of your enquiry, and then "Submit" your enquiry.

5. You may check your ticket status immediately when your enquiry is sent. The status of "Replied" represents that the ticket has been replied by us. We would normally answer your questions within 24 hours, and you will also receive an e-Mail notice regarding to our response.

6. You may check our response by clicking on the ticket subject.

7. If you still have any question regarding this subject, you may continue with this subject.

8. Once you continue to send us an enquiry, we will try our best to answer all of your questions.

If you have any questions, please call our hotline : (852) 5119 4620
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